Every rescuer must have special equipment when he is on site so that he can be recognized:
- Work clothes with the name and logo of the company and suitable for the seasons with a specialized headscarf
- The vest is equipped with light and dark color stripes in accordance with the standard (EN471)
- Rescuer identification card - car with identification code
- Safety shoes and gloves and protective glasses
For this reason, pay attention to the following during the presence of each of the rescuers at the site:
1) When a person introduces himself as a car repair agent or a mobile repairman, make sure that he has a repair card.
2) If your car was taken to the repair shop by a tow truck for the purpose of fixing the defect and it was necessary to keep the car in the repair shop, you must receive the acceptance form from the repair shop.
3) Another important point of using car assistance is that all car assistance services that are performed on your car by car assistance if you go to the repair shop of the other party, must be guaranteed by the repair person and on the back of your invoice.
4) One of the easiest and most convenient things you can do is to buy a car assistance card from reputable companies. So that you can be sure and feel at ease that if your car breaks down somewhere, the car rescue forces will definitely take action to help you. Make sure to choose a valid car assistance by checking the above items.
5) After arriving at the stop of your car, the paramedic must first receive your personal information and details and then by matching it with a valid identification card such as the original certificate and national card and the identification card of the vehicle to match it with the type of vehicle and license plate. pay for the car
6) And the next step is to find the cause of the car and take appropriate measures regarding the cause of the stop. Also, if the rescuer does not have the documents of the car with him, he must inform the 110 police and take the necessary measures after obtaining the assurance and permission from the 110 police.
The quality of car assistance services
As mentioned, car repair companies offer different services. One of these services is car transportation with a tow truck. One of the important points of using car assistance is the expertise of the helpers in repairing and providing services. When the rescuers decide to take your car to their contracted repair shops for repair, they often use a tow truck. Special points should be kept in mind when using a tow truck. Although this work is specialized and reserved for experts, it is better for you to have specialized knowledge about them in order to prevent further damage to your car when necessary. Among these important points, the following can be mentioned: Control movement in turns One of the most important things when using tow trucks is the movement in turns. Curves can be very big obstacles for the driver and if the driver does not have proper vision, it will be very difficult for him to control the car. Therefore, it is better for the rescuers to be familiar with the side roads so that they can bring the car to the repair shop in complete safety. Having a suitable field of vision for the driver of the towing vehicle Another important point in using car assistance and towing a car is the proper vision of the tow truck driver regarding the road and surroundings. This proper vision will be very necessary when going around a corner and overtaking other cars; Because any type of mistake can lead to irreparable risks for both cars. Save the spare tire In many cars, there is always an extra spare tire, this should also apply to tow trucks, and maybe it is even more important. For example, imagine that the car in Brussels is a trailer, which will definitely require a spare tire at this time. Correct and timely braking One of the important points of using vehicle assistance is that the towing vehicle must be able to steer its vehicle with a proper braking system. If the towing vehicle has proper and timely braking, it will certainly be dangerous for both itself and the car being transported on a dangerous road full of twists and turns. In general, when boxing, the brakes should be healthy and completely suitable so that they can act quickly during the break and respect the standard distance. Adjusting the tire pressure One of the most important points when towing cars is adjusting the air pressure of their tires. It is especially important in defective cars that are mounted on a towed vehicle; Because adjusting the air of the tires and the standard of their air will have a great impact on the handling and ability of the car.