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Frequently Asked Questions:
2. How can I register my order?
You will be added to the shopping cart after ordering and purchasing from the Lucoids online store and completing the online shopping process in order. You must register on the site or complete the registration process while purchasing. Please enter your contact and email information correctly so that you can be aware of the order registration and the process of submitting it. Please note the following: Make sure the color, model, size and other product specifications. Make sure you have recorded the address you want to receive the goods correctly and accurately. Be sure of the number of goods and the final order amount. Your order is now registered. After I registered my visit.
How long does it take to reach the customer's order?
The time of ordering varies depending on the factors such as the location and how the order is delivered. But usually between 2 and 5 business days after the order registration.
How can the purchase amount be paid?
All dear customers of the Lucoids Online Store can pay their purchases through the online portal using all bank cards and having a disposable (dynamic) password member.
2. Do your products include discounts?
Visit the auction sector or amazing discounts on the site for product discounts.
How much does the order shipping?
The cost of shipping for all parts of the country is currently 35,000 USD.
Can we register our order by phone?
No, to make a quick and easy order and timely delivery of orders to dear customers, you will be available online and you will be contacted if needed.
2. What should we do if the online payment is unsuccessful and the amount paid from my account is reduced?
Sometimes the banking network may be interrupted or made for other reasons for other reasons. Usually in this case your money is in the bank's middle accounts, and the bank itself eliminates your contradiction and returns that amount to your account. If you do not return to your account after 2 hours, contact the online payment bank to resolve the inconsistencies.
8. If you forget the username (email) or password; What should you do?
On the Member Login page by clicking the password for forgetting the password, the new password will be emailed or can be raised by contacting the site administrator to set up a new password for you and for the forgotten email user. It will be.
1. Can we intercept the custom that has been the vanguard?
Yes, you can copy the 24 -digit number of the post from the "Tracking Order" section and enter the address below and track your order.